Privacy Policy for Mt Gambier Garden Centre
Introduction
At Mt Gambier Garden Centre, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data. By using our services, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information: We collect personal information such as your name, address, phone number, and email address when you visit our garden centre, make a purchase, or interact with us online.
- Payment Details: When you make a purchase, Stripe collects payment information (credit card details, etc.) to process transactions securely.
- Website Usage Data: We collect non-personal information about your interactions with our website, including IP addresses, browser type, and pages visited. This helps us improve our services and enhance your experience.
How We Use Your Information
- Order Fulfillment: We use your personal information to process orders, deliver products, and provide customer support.
- Marketing Communications: With your consent, we may send promotional emails or newsletters about our products, events, and special offers.
- Improving Services: We analyze website usage data to enhance our website, tailor content, and improve user experience.
Disclosure of Information
- Third Parties: We may share your information with trusted third parties (e.g., payment processors, delivery services) to fulfill orders and provide services.
- Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or property.
Data Security
We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information.
- Opt out of marketing communications.
- Request deletion of your data (subject to legal requirements).
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Mt Gambier Garden Centre
- Address: 290 Jubilee Hwy West, Mt Gambier, SA
- Phone: 0459 292 142
- Email: mggc015@gmail.com
Refunds, Exchange and Faulty Products
We understand that you may not be able to browse in store and physically look at our products prior to purchase, so if you are unsatisfied with the product (ie. wrong size, colour, faulty) in any way please contact us immediately. Email: mggc015@gmail.com or call 0459 292 143
We endeavour to always carry stock items. However, due to circumstances beyond our control, supply may be delayed in some instances. Should this situation arise, a member of our team will get in touch with you to advise our expected delivery date.